Privacy Policy

Glooms Beauty

At Glooms Beauty (Pvt) Ltd, we respect your privacy and are committed to protecting the personal information you share with us when using our website, placing an order, or contacting our team.

This Privacy Policy explains how we collect, use, protect, and manage your information.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Contact number
  • Email address
  • Delivery address
  • Order details
  • Payment confirmation details
  • Messages or inquiries sent through our website, WhatsApp, Facebook, or contact forms

We collect only the information needed to process orders, provide customer support, and improve our services.

How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders
  • Contact you regarding your purchase
  • Provide product guidance and customer support
  • Confirm payments and order details
  • Send updates about products, offers, or promotions
  • Improve our website, products, and customer experience
  • Respond to inquiries, complaints, or refund requests

We do not sell, rent, or trade your personal information to third parties.

Order and Delivery Information

To complete your order, we may share necessary delivery details with trusted courier or delivery service providers.

This may include your name, phone number, delivery address, and order-related details only for delivery purposes.

Payment Information

If you make a payment through bank transfer, online payment, or any other payment method, we may collect payment confirmation details to verify your order.

We do not store sensitive banking details such as card numbers, passwords, or private banking credentials.

Cookies and Website Tracking

Our website may use cookies to improve your browsing experience, remember preferences, analyze website performance, and support online shopping features.

You may disable cookies through your browser settings, but some website features may not work properly.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform can guarantee complete security. We encourage customers to share personal information only through official Glooms Beauty communication channels.

Marketing Communications

With your permission, we may send you updates about new products, offers, promotions, and haircare tips.

You can request to stop receiving promotional messages at any time by contacting us.

Third-Party Links

Our website may include links to third-party platforms such as Facebook, WhatsApp, payment gateways, or delivery services.

We are not responsible for the privacy practices, content, or security of third-party websites or platforms.

Customer Rights

You may contact us to:

  • Request access to your personal information
  • Correct inaccurate details
  • Request removal of your personal information
  • Ask questions about how your data is used
  • Stop receiving promotional messages

Children’s Privacy

Our products and services are intended for general customers. We do not knowingly collect personal information from children without parental or guardian consent.

Changes to This Privacy Policy

Glooms Beauty may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

We encourage customers to review this page regularly.

Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact us:

Glooms Beauty (Pvt) Ltd
Location: Hanwella, Kaluaggala, Sri Lanka
Phone / WhatsApp: 075 288 3697
Facebook: Glooms Beauty

Final Statement

At Glooms Beauty, your trust is important to us. We are committed to protecting your personal information while providing premium herbal haircare products and reliable customer service.

Glow Your Roots with Glooms.