Welcome to Glooms Beauty (Pvt) Ltd. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully before purchasing our products.
This website is operated by Glooms Beauty (Pvt) Ltd, a professional herbal haircare products distributor based in Sri Lanka.
Our products are designed to support natural haircare routines using carefully selected herbal and natural ingredients.
We make every effort to provide accurate product descriptions, images, prices, ingredients, and usage instructions.
However, product packaging, design, availability, or details may change from time to time without prior notice.
Customers are advised to read the product label and usage instructions before applying any product.
Glooms Beauty products are intended for external use only.
Customers should use products according to the instructions provided on the product packaging or official communication channels.
If irritation, allergy, or discomfort occurs, please stop using the product immediately and seek professional advice if necessary.
Results may vary depending on individual hair type, scalp condition, lifestyle, and product usage routine.
Orders can be placed through our website, WhatsApp, Facebook page, or other official Glooms Beauty communication channels.
After placing an order, customers may be contacted to confirm order details, delivery address, payment, and availability.
Glooms Beauty reserves the right to cancel or reject an order if incorrect information is provided, payment is not confirmed, or the product is unavailable.
All product prices are listed in Sri Lankan Rupees unless stated otherwise.
Prices may change without prior notice due to product updates, promotions, stock availability, or other business reasons.
Orders will be processed only after payment confirmation, where applicable.
Customers are responsible for providing accurate payment details and proof of payment when requested.
We offer delivery across Sri Lanka.
Delivery times may vary depending on customer location, courier service, public holidays, weather conditions, or other delays beyond our control.
Customers must provide accurate delivery details, including full name, contact number, and complete address.
Glooms Beauty will not be responsible for delivery delays or failed delivery caused by incorrect customer information.
Returns, refunds, and replacements are handled according to our Refund and Returns Policy.
Products may be eligible for return or replacement only if they are damaged, leaked, expired, incorrect, unopened, unused, and reported within the required time period.
For hygiene and safety reasons, opened or used haircare products cannot be returned.
Orders can be cancelled only before they are dispatched.
Once the order has been handed over for delivery, cancellation may not be possible.
If you need to cancel an order, please contact us as soon as possible through WhatsApp or phone.
Promotions, discounts, and special offers may be available for a limited time only.
Glooms Beauty reserves the right to modify, extend, or cancel any promotion at any time without prior notice.
Promotional offers cannot be exchanged for cash.
By using our website or placing an order, customers agree to:
Provide accurate personal, delivery, and payment information
Use products only as instructed
Avoid misuse of website content, images, or product information
Contact us through official communication channels for support
Respect our business policies and procedures
All content on this website, including text, images, product descriptions, logo, graphics, and design elements, belongs to Glooms Beauty (Pvt) Ltd unless otherwise stated.
Customers or third parties may not copy, reproduce, modify, or use our content for commercial purposes without written permission.
Glooms Beauty aims to provide quality herbal haircare products and reliable customer service.
However, we are not responsible for:
Incorrect product usage
Allergic reactions caused by individual sensitivities
Delivery delays caused by third-party courier services
Website errors, temporary unavailability, or technical issues
Losses caused by incorrect customer information
Customers are encouraged to check ingredients and usage instructions before using any product.
Your personal information is handled according to our Privacy Policy.
We collect customer details only for order processing, delivery, communication, customer support, and service improvement.
Our website may include links to platforms such as Facebook, WhatsApp, payment gateways, or delivery services.
Glooms Beauty is not responsible for the content, privacy practices, or security of third-party websites or platforms.
Glooms Beauty may update these Terms & Conditions from time to time.
Any changes will be posted on this page. Customers are encouraged to review this page regularly.
Continued use of our website or services after updates means you agree to the revised Terms & Conditions.
For questions about these Terms & Conditions, orders, products, or customer support, please contact us:
Glooms Beauty (Pvt) Ltd
Location: Hanwella, Kaluaggala, Sri Lanka
Phone / WhatsApp: 075 288 3697, 070 108 5363
Facebook: Glooms Beauty
By using our website and purchasing from Glooms Beauty, you agree to follow these Terms & Conditions.
We are committed to delivering premium herbal haircare products with quality, trust, and care.
Glow Your Roots with Glooms.
